Solutions Integrated by Advantage Technologies, Inc.

OPEN TEXT ENTERPRISE & NETWORK FAX SOLUTIONS
Fax technology is as vital a part of business-to-business communications as the telephone and electricity are part of our everyday lives. With its ease of use, immediacy of delivery and universal accessibility, fax has earned worldwide acceptance. Fax is no longer considered a convenience, but rather integral to doing business. Open Text Fax Server, RightFax Edition is the worldwide choice. As fax technology evolves into total e-document delivery, Open Text Fax Server, RightFax Edition remains at the forefront.

Advantages of Open Text Fax Server
The Open Text Fax Server v9.4, RightFax Edition line of products provides easy-to-use, easy-to-manage fax solutions for all of a company’s e-document delivery needs. By combining fax, email and Web technologies, Open Text Fax Server provides a one-stop, full service, e-document delivery solution that gives companies the freedom and control to tailor a document delivery environment to fit the growing and changing needs of their business. Open Text Fax Server offers a broad, scalable product line that integrates with email, desktop, CRM, ERP, document management, imaging, archival, call center, copier/scanner systems, as well as host, legacy and mainframe applications–virtually all business applications.

Open Text Fax Server network and enterprise solutions provide the desktop application and email gateways needed to enable any user to send and receive faxes at the desktop. Open Text Fax Server enterprise-wide solutions provide a range of server software and add-on modules to meet any organization’s document delivery needs, regardless of size.

Open Text Fax Server production systems enable electronic delivery of business- critical documents such as purchase orders, invoices and statements automatically, unattended and cost-effectively from legacy, host, mainframe or ERP applications

With a range of on-premise and outsourced e-document delivery options, Open Text Fax Server provides flexible, modular alternatives that enable companies to create a truly strategic document delivery solution for their enterprise. This unique approach leverages a company’s technology investments for maximum efficiency and cost savings.

Benefits of Open Text Fax Server, Edition Enterprise Wide Faxing and
e-Document Delivery Solutions

Proven Reliability From The Market Leader
Open Text Fax Server, Edition is the worldwide market leader with the most complete, seamlessly integrated, scalable enterprise fax and e-document delivery solution available. Continuing to deliver innovative products that drive the industry forward, Open Text Fax Server helps companies leverage existing systems to streamline communications processes, speed information delivery and dramatically reduce the cost of doing business.

Nearly three times the market share of the next closest competitor
Over 90,000 systems installed worldwide
All of the Fortune 100 companies use Open Text Fax Server, RightFax Edition
Recognized as clear market leader by industry analysts - IDC & Gartner
Microsoft Gold Partner
Certified Strategic Partner for IBM, SAP, Oracle, Siebel, Xerox, SHARP, HP and others

Leverage Existing IT Hardware & Software for e-Document Delivery from Virtually All Business Applications
As part of the Open Text family of products, Open Text Fax Server, RightFax Edition (formerly by Captaris) has built strategic alliances with leading technology vendors including Microsoft, IBM, Xerox, Oracle, SAP, Siebel, Hewlett-Packard and others to enhance customer offerings. Open Text engineers and developers work closely with strategic partners to ensure tight integration and reliable operation, adding fax and e-document delivery to virtually every business application across an enterprise. In fact, Open Text has integrations with more technology partners than any other product on the market.

Flexibility &Total Control Over Administrative Features
Open Text Fax Server, RightFax Edition comes with a rich set of tools to make it easy to send, receive and manage all of a company’s electronic document delivery traffic. Administrators enjoy having control at their fingertips with centralized administration. Users benefit from intuitive interfaces, convenience and reliability.

Designed to take maximum advantage of all the Windows 2000/2003 enterprise-focused features, including standard install/uninstall procedures
Open SQL database
Feature-rich .NET-based Web Access
Robust synchronization capabilities with Microsoft Active Directory , customizable with the Open Text Fax Server Snap-in for Microsoft Management Console (MMC)
Single-point-of-administrative tools from Enterprise Fax Manager; view the status of every fax server on your network, configure least-cost routing rules, or start and stop fax services individually or globally
Comprehensive document delivery notifications, reporting and system alerts
Robust architecture to handle heavy network traffic, complex application integration and optimized document delivery across multiple systems and office locations
Combine multiple fax servers on a LAN, WAN, the Internet, or an intranet
Configure servers to work together to distribute workloads, resources and fax channels
Email gateway enhancements allow for Web delivery reducing electronic mail server storage of fax images
Automatic fax distribution to groups of users for faster, more efficient processing
Flexible choices for automated inbound fax routing, including DID/DNIS, DTMF, OCR, Channel, ANI and CSID routing options
Supports loop-start (regular analog), DID, DNIS, ISDN, PRI, BRI, E1, and T1 or higher digital phone lines
Control fax traffic volume on a group-wide basis by adjusting fax capabilities of channels to send and receive, during peak intervals or for more broadcasting bandwidth
Monitor charges by department or user for billing purposes and measure user volume for traffic control

Enhances Productivity & Efficiency
Open Text Fax Server delivers enhanced productivity, user satisfaction and maximizes network resources, providing a real value proposition across an enterprise.

Open Text Fax Server enterprise faxing products reduce costs, save time, and improve productivity by enabling enterprise users to send and receive documents electronically directly from their desktop, email or other business applications. This eliminates inefficient manual faxing, reduces the need to install and maintain stand-alone fax machines, reduces overnight mail costs, and reallocates valuable resources.

Open Text Fax Server production systems take this another step. Fax Server production systems provide automated, realtime delivery and receipt of business-critical documents such as purchase orders, statements and invoices by integrating with popular back office applications. Typically these documents are manually prepared, printed and mailed at a cost of more than $1.20 (USD) each. Open Text Fax Server, in contrast, automatically delivers those same documents electronically forless than 10¢ per document.

Leading Edge Technology For Today & The Future
Open Text Fax Server, RightFax Edition is based on Windows architecture and provides the robust engine required for handling even the most demanding document delivery needs. Highlights:

Microsoft Windows 2000/2003 certified and synchronization with Active Directory. Also supports Windows Clustering as well as Windows XP and Office XP platforms
Built-in email gateways
Secure, certified document delivery
Advanced notifications
Intelligent Least-Cost Routing
Load balancing
Extensive host connectivity options
Advanced management and control tools
Built-in report models
Robust-production level e-document delivery with over 100 Facsimile Commands, XML or Java interfaces, or Embedded codes suitable for virtually any application
Developer’s access to our Applications Programming Interfaces (API) including C/C++, Visual Basic or component Object Modeling (COM)

Integrate Open Text Fax Server With Any Business Application

From The Desktop
The Open Text Fax Server product line offers unrivalled enterprise fax performance from the desktop, giving users the flexibility to send any document from any application, delivering maximum user productivity to all your employees no matter their primary work application.

Email integration: Open Text Fax Server supports all SMTP Internet mail systems, with advanced fax functionality through email Gate ways for Microsoft Exchange/Outlook and Lotus Notes, making the user inbox a centralized document and messaging hub.
With the Open Text Fax Server SecureDocs module, send documents securely with certified delivery and digital encryption from numerous desktop applications such as word processing, spreadsheet and varied others.
Fax integration with document management applications such as iManage , Hummingbird’s DOCS Open and Documentum combines control and tracking of document management systems with the reliability and accountability of Open Text Fax Server
Fax or email documents directly from CRM applications such as Siebel, Goldmine, Onyx and more.
Integrate faxing capability to your copier and scanning solutions and consolidate all faxing resources on your network, giving users the inbound and outbound faxing capabilities of Open Text Fax Server directly from the same device they use for printing and copying, such as the Xerox Document Centre, HP Scanners and eCopy /Canon solutions.
Fax-enable imaging, archival and e-content management applications, like FileNet’s Panagon Image Services.
Remotely manage fax mailboxes through all popular Web browsers, including Netscape Navigator and Microsoft Internet Explorer.
Web fax tools or phone based Docs-on-Demand retrieval system for anytime, anywhere access to library documents.
Access to faxes from any touchtone phone, adjustable fax options and multilingual support.

From Back Office Applications
A strategic complement for your back office, the Open Text Fax Server Production System is a total solution, all on the same server platform and linked to your mainframe, host, legacy or ERP applications.

Open Text Fax Server Production systems provide low-cost, realtime electronic delivery and receipt of mission-critical documents such as purchase orders, invoices and order acknowledgments.
Open Text Fax Server Production systems automate manual business processes like printing, mailing and manually faxing; streamlining business processes and improving efficiency.
Open Text Fax Server Production systems are tightly integrated and strategically aligned with other market leading applications including Oracle, SAP, PeopleSoft, Baan, and others.
For ultimate flexibility, ease-of-integration and ease-of-development , the Open Text Fax Server Integration Module provides more than 100 easy-to-use Facsimile Command Language (FCL) commands. FCL commands control the delivery of information, post-delivery instructions and document formatting.
Open Text Fax Server Production systems allow you to do business the way you know how without changing the way you do it. Filter for Production allows integrations to any of your business applications by incorporating FCL around your critical data without making any modifications.
Open Text Fax Server XML or Java interfaces give developers flexibility to choose how to design their integration to by taking advantage of the benefits of XML open standards and Java Class Libraries when integrating production level e-document delivery systems with applications that utilize XML or Java.
Open Text Fax Server gives you the control to know when your documents were delivered. Customize a robust set of delivery notification options for your faxes or certified delivery for your production email.

Open Text and Advantage Technologies Delivers Total Solutions For Enterprise-Wide e-Document Delivery
Open Text Fax Server offers the most extensible, scalable and robust architecture designed for business environments that require mission-critical power and reliability to handle heavy network traffic, complex application integration, and optimized document delivery across all applications, network systems and office locations. Open Text Fax Server, RightFax Edition is the one solution that can put you in control of all of your company’s electronic document delivery needs.

Expert Service: Global Engineering & Support
Open Text and Advantage Technologies offer the service and technical support you need - whether by telephone, email, or the Internet - to keep your solutions running smoothly and efficiently from installation onward. Choose from a complete range of support plans to provide the level of service you need, up to 24 hours a day, seven days a week, 365 days a year. Whichever plan you choose, rest assured that you will receive expert technical support from experienced engineers. In addition, we provide specific expertise in implementation, enhancement and maintenance of your Open Text Fax Server solutions. You can think of our technical consultants and support personnel as extensions of your own IT department.

Open Text Fax Server enterprise fax and e-document delivery solutions bring proven, reliable business-to-business communications to any company large or small. Reliable, fast and efficient. Powerful, flexible, and easy to use and manage. Employees save time. Companies save money. Open Text Fax Server helps companies streamline processes without changing the way companies conduct their business.

That’s freedom and control.

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